Privacy Policy

Protecting your privacy is important to Lapa & Pacheco, Lda., corporate entity number 504531859, CAE 46620 (Wholesale of Machinery and Tools), headquartered at Praceta da Castanheira, 88 – 4475-019 Maia. This privacy policy clarifies what personal data we collect, for what purposes, the principles guiding the use of that data, and the rights of subjects.

Google Analytics

The website www.lapapacheco.pt uses Google Analytics, a web analysis tool developed by Google, Inc. (Google). Data collected by cookies regarding site usage (traffic data, including your IP address) is used only for statistical purposes and in aggregate form. Google uses this data to evaluate the use of www.lapapacheco.pt and to generate reports on its performance, also providing other services related to site usage. Google may transfer this information to third parties if required by law or if the third party processes the information on Google's behalf. For more information on how Google processes data, please see Google's Privacy Policy.

Cookies

Cookies are small data files transferred from www.lapapacheco.pt to your computer's hard drive. The cookies downloaded are safe, do not contain viruses, and cannot be used to transmit or store personal information. Cookies are generally classified as "session" or "permanent":

Session Cookies: Do not remain on your computer when you leave the website or close your browser. The information collected allows Lapa & Pacheco, Lda. to analyze website traffic patterns, enabling us to continuously improve the site, adjusting content, and enhancing user experience.
Permanent Cookies: Remain on your computer after you leave www.lapapacheco.pt. Lapa & Pacheco, Lda. uses these cookies to analyze if users return to the site, helping us understand whether the site is useful, interesting, and valuable.

You can refuse cookies by selecting the appropriate setting in your browser. However, if you do not accept cookies, some functionalities of www.lapapacheco.pt may not work properly.

Personal Data

At Lapa & Pacheco, Lda., we understand that the use of your personal data requires conscious handling based on a trust relationship. We respect your privacy and process your data in strict compliance with the applicable legislation. This page provides information about our policies on the collection, use, and disclosure of personal information when you use our website. According to the General Data Protection Regulation (GDPR) – Regulation 2016/679 of April 27, personal data is defined as "any information relating to an identified or identifiable natural person (‘data subject’)." An identifiable person is one who can be identified, directly or indirectly, by reference to identifiers such as a name, ID number, location data, or other elements specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

Origin and Types of Personal Data Collected

Personal data refers to any information that identifies you as an individual, such as your name, address, email, phone number, tax identification number, or credit card information.

This information may be collected through:

Usage, views, and technical data, including your device identifier or IP address, when you visit our website or open emails we send.
Searches performed on our website.
Completion of forms on our website.
Newsletter subscriptions.
Account registration on our website.
Transactions made during purchases on our website.
Copies of communications and contacts between the user and the company.

Purpose of Personal Data

The data collected on our website is intended for:

Processing customer information requests.
Market research, profiling, and consumer preference analysis to:
- Detect market trends.
- Create personalized suggestions.
- Analyze user behavior to improve website experience.
- Send invitations to initiatives developed by Lapa & Pacheco, Lda.
- Conduct campaigns and events related to the company, its associates, or partners.
- Detect, investigate, and prevent illegal activities or policy violations.
Resolving any questions related to order processing and/or complaints.
Providing product and service information to our customers.
Processing and delivering orders.
Sending promotional information.
Announcing new product launches.

How Do We Keep Your Personal Data Secure?

We are committed to ensuring the security of the personal data you provide by implementing strict technical and organizational measures, including:

Restricted access to personal data.
Encrypted data transfer.
Encrypted data storage.
Protection through firewalls.
Continuous monitoring of IT systems to prevent, detect, and stop any misuse of data.

Retention of Personal Data

Unless there is a legal obligation to retain personal data, it will be stored for the period necessary for the purpose for which it was collected, after which it will be anonymized or destroyed. For the purposes described in this Privacy Policy, your data will be retained for a maximum of 12 months from the last contact and will not be used for purposes beyond what you agreed to.

Sharing Data with Third Parties

In its business activities, Lapa & Pacheco, Lda. may use third parties to provide certain services. In some cases, these services may require access to customer data, but Lapa & Pacheco, Lda. remains responsible for the shared data. We ensure that third parties handling this data are reputable and provide high security standards, as formalized in contracts between the parties.

All subcontracted entities must adopt technical and organizational measures to protect personal data from destruction, accidental loss, alteration, unauthorized access, or any form of unlawful processing.

Your Rights

You have the right to access, modify, or delete your personal data:

Access or Rectification: Contact rgpd@lapapacheco.pt.
Withdrawal of Consent or Deletion: Request via email to the Data Protection Officer (DPO) at rgpd@lapapacheco.pt.
Complaints: You can file a complaint with the CNPD (Portuguese Data Protection Authority) at Rua de São Bento 148, 1200-031 Lisbon.
Policy Updates
- This Privacy Policy may be updated periodically. Any changes will be communicated by posting the new Privacy Policy on this page.

Contact Information

Email: rgpd@lapapacheco.pt
Phone: +351 226065293
Address: Praceta da Castanheira, 88, 4475-019 Maia