Technical Assistance
YOUR SERVICE CENTER
#1 IN PORTUGAL
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PEDIR RECOLHA

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ACOMPANHAR REPARAÇÃO

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What Makes us a Five-Star Service:

Rapidez nas Reparações

SPEED REPAIR

  • Commitment: We aim to repair any professional tool within a maximum of 5 days, except in cases of stock shortages.
  • Urgent Repairs: Quick repair service available for minor or urgent issues on-site or at the customer's location.
Rapidez na Entrega de Peças

SPARE PARTS FAST DELIVERY

We maintain an extensive inventory, making it easy to find most commonly used references.

If a specific item is not in stock, we promptly initiate measures to ensure its delivery in the shortest possible time.

Qualidade do Serviço

SERVICE QUALITY

  • Expert Technicians: All repairs are carried out by specialists regularly trained by Stanley Black & Decker.
  • Genuine Parts: Only original parts from the brands we represent are used.
Elevada Comodidade

HIGH CONVENIENCE

  • Strategic Location: Situated in Maia's business center, our specialized team ensures swift and convenient service.
  • Nationwide Pickup & Delivery: Partnering with logistics companies, we offer pickup and delivery services across mainland Portugal and other countries, if necessary.

OUR PROFESSIONAL
REPAIR PROCESS

Icone Passo 1

STEP 1

ONLINE REGISTRATION

Please register in the client area or fill out the pickup form.

Icone Passo 1

STEP 2

CHOOSE PICKUP AND DELIVERY LOCATION

Specify the location for pickup and delivery (ensure someone is present; pickups occur Monday to Friday during business hours).

Icone Passo 1

STEP 3

EXPLAIN THE PROBLEM

Provide a brief description of the equipment's malfunction.

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STEP 4

CONFIRM THE REPAIR REQUEST

Validate your request and ensure all details are correctly filled in.

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STEP 5

TOOL PICKUP

Wait for the courier at the specified location (ensure the necessary documentation accompanies the equipment).

Icone Passo 1

STEP 6

REPAIR COMPLETION/SHIPPING

The equipment will be returned to the specified location once the repair is complete.